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Refunds & Cancellation

Effective Date: 05 August 2024

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Welcome to FUTR STUDIOS PRIVATE LIMITED ("FUTR STUDIOS", "we", "us", or "our"). Thank you for using our services through https://hikyra.ai (the "Site"). This Refund and Cancellation Policy outlines the terms and conditions related to subscription cancellations and refunds for our services.

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1. Subscription Service

We offer subscription-based access to our virtual influencer KYRA. Subscriptions provide ongoing access to our services for a specified period, as described during the subscription purchase process.

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2. No Refund Policy

Please note that all subscription payments are non-refundable. We do not offer refunds for any reason, including but not limited to dissatisfaction with the service, account issues, or accidental purchases.

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3. Cancellation Policy

  • Cancellation of Subscription: You may cancel your subscription at any time. Cancellation requests must be submitted through your account settings on our Site or by contacting our support team directly.

  • Effect of Cancellation: Upon cancellation, your subscription will remain active until the end of the current billing cycle. You will continue to have access to our services until the subscription period you have paid for expires. No pro-rated refunds or partial refunds will be issued for the remaining period of the subscription.
     

4. How to Cancel

To cancel your subscription, follow these steps:

  1. Log In: Access your account on our Site.

  2. Account Settings: Navigate to the subscription or billing section of your account settings.

  3. Cancel Subscription: Follow the instructions to cancel your subscription.

Alternatively, you can contact our support team at tech@futrstudios.in for assistance with your cancellation request.

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5. Changes to the Policy

We reserve the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be communicated through our Site, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically.

 

By subscribing to our services, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.

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If you have any questions or concerns about this Refunds & Cancellation policy, please contact us at:

FUTR STUDIOS PRIVATE LIMITED
Email: tech@futrstudios.in

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